GeneMind Biosciences Co., Ltd. highly values and respects your privacy and personal data protection. This Privacy Policy clearly explains how we collect, use, store, protect, and process your personal information through our official website, as well as your legal rights regarding your personal data. We strongly recommend that you carefully read and fully understand this Policy before browsing and using our website services, so that you can make informed choices.

If you do not agree with any terms of this Policy, you may not submit personal information or continue to use our website services. Your continued browsing, inquiry submission, and use of this website constitute your full acknowledgment, understanding, and acceptance of this Policy. We will process and protect your personal data strictly in accordance with the rules stated herein.

For detailed information, please refer to the following chapters:

1. Scope of Protection

2. Data Collection Types and Methods

3. Purposes and Legal Basis of Data Processing

4. Use of Cookies

5. Personal Data Protection Measures

6. Policy Updates

7. Contact & Inquiry Channels

1. Scope of Protection

This Privacy Policy applies to all access and usage behaviors of users on our official website and its sub-pages. This Policy does not apply to third-party websites, platforms, or applications that are linked from our website. We have no control over the data processing rules of third-party platforms.

If any sub-domain or product page of our website publishes a separate privacy policy that conflicts with this Policy, the separate policy shall prevail for relevant scenarios. This Policy shall not apply to any processing behavior that violates applicable local data protection laws.

2. Data Collection Types and Methods

To respond to your consultations, business inquiries, and technical support requests, we may collect personal information that you voluntarily provide, with your explicit consent and in compliance with applicable laws. The collected information may include your name, company name, email address, phone number, and inquiry content.

We may also collect anonymous statistical data that cannot identify any individual user. Such non-personal data is used to optimize website functions, analyze user preferences, improve browsing experience, and upgrade our products and services. All anonymous aggregated data is not defined as personal data under data protection laws. If non-personal data is combined with identifiable personal data, it will be treated as personal data during such combined processing.

3. Purposes and Legal Basis of Data Processing

We process your personal data strictly based on your consent, legitimate business interests, contractual performance, and legal compliance requirements, for the following purposes:

• Marketing and Service Communication: With your consent, we use your submitted information to send requested product materials, technical documents, and service updates related to our sequencing and bioscience solutions. You may unsubscribe from relevant marketing communications at any time by contacting us.
• Inquiry Response and Experience Optimization: We process your personal data to reply to your questions, fulfill your service requests, and deliver required documents. With your explicit authorization, we may analyze website access data to optimize website structure and browsing experience.
• Legal and Safety Compliance: We may disclose or access relevant data when required by valid legal procedures, regulatory orders, or emergency scenarios to protect personal and public safety.
• Contract Performance: Process data within legal scope to fulfill business cooperation and service agreements.

4. Use of Cookies

To provide you with a stable and optimized browsing experience, our website uses Cookies, which are small text files stored on your device when you visit our website. A unique device ID will be assigned, which does not contain your name, email, or other identifiable personal information. Cookies record your browsing preferences, language settings, and access habits, so you do not need to reset preferences during subsequent visits.

We use both session Cookies (expire at the end of each browsing session) and persistent Cookies (remain valid until manually deleted or expired).

• Essential Functional Cookies: Necessary for basic website operation, including language switching, security verification, and normal page access. These Cookies cannot be disabled.
• Non-Essential Statistical Cookies: Used for visitor statistics, page traffic analysis, social media linkage, and service optimization, only with your additional consent. By using our website, you agree to our Cookie usage rules. You may adjust or disable Cookies through your browser settings at any time.

5. Personal Data Protection Measures

5.1 Data Retention Period

We retain your personal data only for the period necessary to achieve the stated processing purposes or as required by applicable laws and regulations. When the data is no longer needed, we will delete or anonymize your personal data in a timely manner.

5.2 Technical Protection Measures

We implement classified management of personal data based on sensitivity levels, and adopt standardized technical protection measures including access control, de-identification, irreversible encryption, and isolated storage to ensure data security and prevent unauthorized access, leakage, tampering, and loss.

5.3 Organizational Protection Measures

We have established internal data compliance management mechanisms, formulated standardized data processing procedures, conducted regular data protection assessments, strengthened employee privacy compliance training, and strictly limited internal data access permissions to ensure standardized data management.

5.4 Security Incident Handling

In the event of a personal data security incident, we will activate emergency response procedures immediately to control risks and prevent further damage. We will actively report incident information in accordance with legal requirements and notify affected users through official announcements or emails where necessary.

6. Policy Updates

We reserve the right to update and revise this Privacy Policy in accordance with business adjustments and legal updates. If the revision substantially affects your legitimate rights and interests, we will notify you through official website announcements, pop-up reminders, or other appropriate channels before the update takes effect. Continued use of the website after updates indicates your acceptance of the revised Policy.

7. Contact & Inquiry Channels

If you have any questions, comments, or complaints regarding this Privacy Policy or our personal data processing behaviors, please contact us via our official email: info@genemind.com.

We will verify your identity and respond to your inquiry within a reasonable time frame in compliance with global data protection regulations. You have the right to file complaints with local data protection authorities if you believe your data rights have been infringed.